Cookies

At LNER, we're committed to making your online experience as smooth as your train journeys. We use cookies, and while we recognise their presence can be felt, they're important for a seamless online experience.

Why say 'Yes' to Cookies?

1. Just like our trains take you to your destination, our cookies help navigate your online journey. They enable cool functionalities and ensure our website runs efficiently.
2. We believe each journey is unique. Cookies help us tailor your digital experience, showing you relevant information and offers that match your travel preferences.
3. Your feedback is our compass. Cookies help us understand what you love, allowing us to enhance popular features. They also show us areas that might need a bit of tweaking, ensuring we're always on the right track.
4. We value your privacy. The data we collect is used solely to improve your experience on our site. We handle it with the utmost care and in compliance with GDPR.

By clicking "Accept All", you're helping us make your LNER experience better both online and on the rails. You can always change your preferences or learn more in our Privacy Policy.

Types of cookies

First-party cookies are set by the website that you are visiting.

Third-party cookies are set by a party other than the owner of the website you are visiting (i.e. a third party). Typically, third party cookies will be set by the organisations providing analytics services to the website owner (e.g. WebTrends and Google Analytics) or advertising network providers.

Session cookies are stored only during a browsing session and are removed from your device when the browser is closed.

Persistent cookies remain on your device even when the browser is closed.  Persistent cookies enable a website to remember you on subsequent visits, speeding up or enhancing your experience of services or functions offered (e.g. by remembering preferences). 

Disabling cookies

For more information on how to remove cookies or prevent cookies from being created on your particular browser, visit the   Managing Cookies section of allaboutcookies.org (Note: this will open in a new window).

If you choose to entirely disable cookies through your browser settings, you will lose some functionality of this website.

Partner cookies

We also have relationships with carefully selected partners (e.g. our hotel booking service). Our partners may also set cookies during your visit on their site(s).  Please note that we're not responsible for the content or cookie policy of other websites, including those belonging to our partners, and we recommend you read their cookie and privacy policies carefully.

We're giving you this information to make sure we are honest and clear about your privacy when using our website. We will continue to audit our use of cookies as we continue to improve our website.

Further information about cookies
If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org or allaboutcookies.org (these open in a new window).  (Please note that we can't be responsible for the content of external websites including aboutcookies.org and/or allaboutcookies.org).